NL-Fluence elektrische fietsen – Ride the Future, Live the Green Way
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Troubleshooting and Solutions Guide
| Error Code | Parts Problem | Status | Troubleshooting and Solutions |
|---|---|---|---|
| E01/E09 | Controller failure | The ebike is not working after turning on power switch, Error code E01 or E09 on the dashboard |
Note: After any connection cable port is re-plugged, turn the display off and on again before testing.
|
| E02 | Communication failure | The ebike has no reaction after turning on. Battery level shows empty. |
Note: After any connection cable port is re-plugged, turn the display off and on again before testing.
|
| E03 | Hall failure | The motor does not work and there is a sound of current |
Note: After any connection cable port is re-plugged, turn the display off and on again before testing.
|
| E04/E08 | Throttle failure | The bike has no reaction when pressing or turning the throttle |
Note: After any connection cable port is re-plugged, turn the display off and on again before testing.
|
| E05 | Brake failure | No feedback from the tail light when the brake lever is pressed |
Note: After any connection cable port is re-plugged, turn the display off and on again before testing.
|
| E06/E07 | Motor phase failure | Motor speed is unstable or doesn't work, or there's a "buzzing" sound |
Note: Use wiring from the same motor manufacturer only.
Note: After any connection cable port is re-plugged, turn the display off and on again before testing.
|
| E06 | Low battery | Battery level indicator flashes and bike won't start |
Note: After any connection cable port is re-plugged, turn the display off and on again before testing.
|
| E10 | Communication reception failure | The display shows fault code |
Note: After any connection cable port is re-plugged, turn the display off and on again before testing.
|
EBike fault diagnosis system | It is recommended to carry out maintenance under the guidance of professional technicians
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